Effective Date: [04-06-2025]
At Plaza Hub, we are committed to delivering high-quality herbal wellness products to our customers in a timely and efficient manner. Please review our shipping policy to understand how we process and deliver orders.
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders are delivered within 1–2 business days after processing.
Once your order is shipped, you will receive a tracking number via WhatsApp or SMS.
Processing times may vary during peak seasons or due to unforeseen circumstances.
Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 4–6 business days |
| Express Shipping | 2–3 business days |
Delivery times are approximate and may be affected by factors such as holidays, courier delays, or local disruptions.
Orders are shipped via trusted courier partners to ensure safe and timely delivery.
Shipping Charges
Domestic Shipping: Free
Order Tracking
Once shipped, you will receive a tracking link via WhatsApp or SMS.
You can track your order directly through our website or the courier’s tracking portal.
If you do not receive tracking details within the estimated processing time, please contact us.
Undeliverable Packages & Address Issues
Customers must provide accurate shipping details during checkout.
If an order is returned due to an incorrect address, refusal, or failed delivery attempts, reshipping charges may apply.
If you need to update your shipping address after placing an order, please contact us within 2 hours.
Damaged or Lost Packages
If your order arrives damaged, missing, or incorrect, please contact us within 1–2 days with photos of the package and items.
We will work with our shipping partners to resolve the issue as quickly as possible.
Lost packages due to courier errors will be investigated, and we will provide a replacement or refund as applicable.
Returns & Refunds
For details on returns and refunds, please refer to our Return & Refund Policy.
Email: info@plazahub.in