Shipping Policy

Effective Date: [04-06-2025]

At Plaza Hub, we are committed to delivering high-quality herbal wellness products to our customers in a timely and efficient manner. Please review our shipping policy to understand how we process and deliver orders.

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders are delivered within 1–2 business days after processing.

• Once your order is shipped, you will receive a tracking number via WhatsApp or SMS.

• Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Methods & Delivery Time

We offer the following shipping options:

• Delivery times are approximate and may be affected by factors such as holidays, courier delays, or local disruptions.

• Orders are shipped via trusted courier partners to ensure safe and timely delivery.

Shipping Charges

• Domestic Shipping: Free

Order Tracking

• Once shipped, you will receive a tracking link via WhatsApp or SMS.

• You can track your order directly through our website or the courier’s tracking portal.

• If you do not receive tracking details within the estimated processing time, please contact us.

Undeliverable Packages & Address Issues

• Customers must provide accurate shipping details during checkout.

• If an order is returned due to an incorrect address, refusal, or failed delivery attempts, reshipping charges may apply.

• If you need to update your shipping address after placing an order, please contact us within 2 hours.

Damaged or Lost Packages

• If your order arrives damaged, missing, or incorrect, please contact us within 1–2 days with photos of the package and items.

• We will work with our shipping partners to resolve the issue as quickly as possible.

• Lost packages due to courier errors will be investigated, and we will provide a replacement or refund as applicable.

Returns & Refunds

For details on returns and refunds, please refer to our Return & Refund Policy.

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Email: info@plazahub.in